Since it’s not fair to assume that we do business the same as other photographers, the following list of Frequently Asked Questions will assure that you are familiar with the way we do business.
How long have you been in business?
We are very proud to be in our 4th decade of business.
Where are you located?
We are located at 8423 Reading Rd in the Reading Bridal District in Cincinnati. For directions, click here-> DIRECTIONS!
What are your hours of operation?
We are open BY APPOINTMENT but welcome appointments most weekdays, some weekday evenings and some weekends. To check availability and/or to make an in-studio consultation, click here > CONTACT US!
Are you rated with the Better Business Bureau?
We maintain an A+ rating with the Better Business Bureau.
To what do your attribute your excellent reputation & why do I hear your name everywhere?
Our reputation is built upon over four decades of thousands of happy couples. Because we’re recommended by the major venues, the best vendors, exclusive bridal shops, our reputation usually precedes us! Everyone in the wedding business knows and trust us.
Why do you offer Photography, Video & Photo-Booths?
There are three reasons. First, we’ve found that clients appreciate dealing with one company for multiple services. Secondly, by offering more than one service, we are able to bundle multiple services into one package saving clients hundreds of dollars. Lastly, since we’re professional photographers & videographers, we can offer superior style and quality across multiple services.
Why do use the slogan “It’s All About The Fun”?
It’s not just a slogan. We firmly believe that not only should the photography be fun, the entire wedding day should be fun and we are in a unique position to make sure the fun happens. Ask people who have been in multiple bridal parties and you’ll hear that with many companies, the photography isn’t fun. The reason is usually because most photographers are not very organized. They do not work from photo checklists or custom timelines. The result is that the photography is sometimes chaos and they run out of time before they can get to having fun.
Since we work from photo checklists and custom timelines, we leave time for everything including the fun! We don’t run out of time because we’re super-organized and plan for all of the time you need.
How many photographers do you have & are they assistants or photographers?
We have 8 teams of photographers all trained by Ron Shuller personally. They’re all senior photographers who have photographed hundreds of weddings are highly creative and fun.
They love what they do and it shows.
If we send an assistant to your wedding, it will be in addition to our trained professionals.
Who will be actually photographing my wedding & can I meet them?
It’s our pleasure to show you the work from the teams that are available for your date so you can select the team whose work you like the best.
Then, we are happy to set up a meeting with that team to make sure all personalities mesh.
Our photographers love meeting their couples in advance to develop an important rapport.
Why do you have a pre-wedding Organizational Meeting , create an wedding-day timeline and work from a photographer checklist?
Because we are super-organized, we only want to devote the necessary time to photography on your wedding day so you can be at your wedding longer to enjoy it more. We don’t want to bother you on the wedding day asking you who you want in your “have-to-have” shots. And, we don’t want forget to photograph people that are important to you.
We meet with you several months before the wedding for an Organizational Meeting. At this meeting you share your list of “have-to-have” shots from which we create a photographer checklist.
After we create that checklist, we use our four decade experience to tell you how long everything will take. We then discuss which locations you wish to use, which shots you want to complete “before” the ceremony, which ones you want to do “after” the ceremony, what time you want to enter your reception, etc.
We use all of this information and together create a workable wedding-day-timeline”.
Also, at this pre-wedding meeting, we can alert you to anything that we foresee as an challenge and address it in advance, not merely find out about it on the wedding day.
Why are you so up-front with your pricing?
Four our entire career, we have published our pricing on-line and welcome the chance to review it with you by phone if you wish before you make an in-studio consultation. It’s because contrary to what you may have assumed after hearing about our wonderful reputation, style and quality, we are actually extremely reasonable priced. We’re usually priced less than you expected.
Also, we respect your time. We know how long it takes to research all of the vendors you will need. So, whey have you come in to consider us if for some reason you do not like our prices or the way we do business, etc. We firmly believe that informing our potential clients about everything is advance of a face-to-face meeting, saves everyone precious time.
Therefore, we encourage our potential clients to do their homework in advance. If you need to discuss our packages, give us a call. We’ll discuss everything with you by phone if you wish because the more you know about us, the more likely you will be to contract us. It’s a win-win!
Why do you have “1st Visit Offers”?
For the simple reason that if you do your homework in advance, you will know on your 1st visit whether or not you want to contract us. You’ll already know how other studio price and how they do business.
Again, we respect your time as well as ours. So, anything that can save time is a bonus.
We are not high-pressure. However, booking on your 1st visit saves time for everyone and may allow you to take advantage of our wonderful 1st visit offers.
Do you offer financing or payment plans?
We know that planning a wedding is expensive and sometimes budgets do not allow for everything you might want. Or, you may not want to compromise your cash flow with wedding expenses.
We have partnered with Promise Financial for those potential clients who are interested in financing and we are happy to accept payment plans.
What’s the different in style between a 1-photographer and a 2-photographer photo coverage?
We think that wedding photography is no longer about how many people you pose with the bride & groom. Yes, those poses (those “have-to-haves”) are extremely important. We think wedding photography is all about “story-telling” and still getting the poses.
In a 1-photographer package, the photographer is so busy getting the “have-to-have” shots that very few candids or photo-journalistic ( story-telling) shots can be taken. The 1-photographer package ends up being more of a traditional style coverage.
In a 2-photographer package, one photographer is assigned to do the “have-to-haves” while the other photographer is free to record the fun, the little moments that always are happening, the candids and all of the detail shots. Photographer #2 is the storyteller. The 2-photographer photo packages tell a story and still record the poses.
Why are your prices so reasonable?
This is a question that we hear so often. To many people, given our reputation, quality, service, etc., they naturally assume that we are much more expensive. If you do your homework, you will quickly see how reasonably priced we are.
The first reason is that we have (over 40+ years) learned how to efficiently use photographer time. Time is a major part of any package and if you use less of it, you can lower prices.
Also, we have a large staff and to keep them as busy as possible, we price much more fairly than others.
Lastly, we run an efficient ship! We have systems in place that enable us to save time.
How many hours of photographer time is included?
The issue of time is one of our favorites because as we discussed in the previous question, if we can use less of it, we can offer lower prices.
Weddings are all different in the amount of photographer time that’s needed on the wedding day. A Catholic wedding may have a 1:30 PM ceremony and an 8:00 PM reception. They require a lot more photographer time than a ceremony and reception at the same location.
Also, since today’s wedding photography style is all about “story-telling”, we want to tell the entire story from getting-ready through the reception. However, over the years we’ve learned that although most brides want coverage of getting-ready, they usually do not need 2 photographers while they’re getting ready. Plus, after dinner at the reception, only 1 photographer is really needed to cover the last part of the reception.
Our 2-photographer packages include up 13 hours of combined photographer time. At your organizational meeting, we’ll help you overlap your photographers to meet your needs. With 13 hours included, it’s plenty of time for most weddings.
How many shots do you take at a wedding?
There is no limit on number of shots taken on your wedding day. Sometimes we take 600, sometimes it’s 1000 and sometimes it’s more. We just keep snapping until we’re finished.
And, unlike many photographers who then select the best 200 or 300 to show you, with us you get “all” of the files.
Do I get the files and rights?
Yes, not only do you receive the files (all of them) but you also own rights so you can print them.
There is no text or watermarks on the files and they are maximum resolution which will allow you to print up to wall size with excellent quality.;
The files are substantially edited for color correct and exposure correction so the files you receive will yield great looking prints.
Why do I keep hearing that your photographers go organized?
That’s because they are! Remember, having met with you for a pre-wedding organizational meeting, we have already discussed timing and developed a wedding day timeline. This makes it very easy for the photographers to keep you on time. The more organized we are, the less time the photos will take and the better time you will have on the wedding-day.
By being organized, the photographers can concentrate on taking great shots, using multiple backgrounds and doing things more creatively instead of rounding-up people and rushing to get you the reception.
WE ARE EXTREMELY ORGANIZED!
Do you post the images on-line?
Absolutely! All of the wedding images are available on-line for a period of 3 months.
Images can be viewed and ordered directly from the site.
What is a Mini-Montage?
In all 2-photographer packages we select about 30 images that tell the complete wedding day story. We create a slide show set to music for you to post on-line. That way, they are not forced 1000 or so images just to see how gorgeous you were and how beautiful the wedding was.
Do you offer albums (books)?
Absolutely! For four decades we have specialized in custom book creation. However, books are not automatically included and not required.
We’d love to create a book for you any time.
Is digital editing included?
Remember, from the files, you will be doing the printing. To ensure the best looking prints, we edit all of the images so that you have the best chance of obtaining great looking prints. We color correct and exposure correct the entire set.
Why do you have two kinds of engagement sessions?
For couples looking for a good image for either a “Save-The-Date” product or for a “Sign-In Board” or to give to the parents, we offer an outdoor Engagement Mini-Session at no charge in all 2-photographer packages. We take you around the corner from our studio in our “private-little-park” where we take 20 to 30 shots. We then post those images on-line and you select the one best pose to be delivered as a maximum resolution digital file with rights to use any way you wish.
For couples looking for hundreds of shots or who want their session done on-location somewhere in Cincinnati, we offer an expanded outdoor E-Session where we take several hundred shots and you keep “all” of them as maximum resolution files with rights just like the wedding images.
The price for an E-Session varies. If you take advantage of one of our “1st Visit Offers”, the price ranges from $395 down to $0.
PHOTO BOOTH QUESTIONS
Do you use the “open” booth or the “closed” booth?
We offer “open” booths where we can photograph groups up to about 15 people.
In addition, a machine does not take the shots, we send a photographer. If you already have two photographers covering the wedding, then the photo booth photographer will be a third one dedicated only to the photo booth.
Do you make prints at the reception?
With our “Media PhotoBooth, the answer is “yes”! In fact, we do not make those miniature “passport” size images on strips where the heads are so small that you can’t see them. With the “Media” style booth, we print 4×6 color photos for your guest to take home as a souvenier.
With our “Simple Booth”, we do not print photos at the reception. Instead, your family & friends can download files after the wedding that they can print up to 5×7.
Describe your “MEDIA PHOTO BOOTH”!
Our media booth is like being on the “red carpet” at the Oscars. Most couples elect to have us create a custom “media background” just for them with their names and wedding date, just like it would be at a media event.
Our photographer will photograph groups of up to about 15 people or so against a “Green Screen” background.
After being photographed, the guests will proceed to our “Media Kiosk” where the photos will be on display. We will switch the green screen background to the “media background” in our system so that the photos will be viewed as a finished product without the “green screen”.
From the kiosk, guests will order prints that will be ready in a 4×6 size in color in just a few minutes and/or elect to send a copy of the photo to family or friends by either email or text. In addition, photos can be posted to FACEBOOK or TWITTER directly from the kiosk.
Describe your other type of photo booth – The “SIMPLE BOOTH!
With our “Simple Booth”, the standard photo booth background is used.
Our photographer will photograph groups of up to about 15 people.
About a week after the wedding guests can view and download images they can print up to 5×7 themselves with quality. With our “Simple Booth”, no photos are printed at the reception.